TO OUR CLIENTS

Due to the Covid-19 pandemic and abiding by government suggestions to close all unessential businesses such as esthetic businesses, we are closeindefinitely

 

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NEWS UPDATES (May 20th 2020):

"Beauty services including hair salons, nails salons, estheticians and tattoo parlours will also reopen on June 1 for businesses outside the Montreal region and Joliette."

SOURCE:

CTV News: read full article here

WE ARE LOCATED IN MONTREAL, SO WE CANNOT OPEN YET.

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BOOKED APPOINTMENTS WITH ALEXANDRA:

Our re-opening day is currently pending. If you have appointments booked with Alexandra in June or July. We are not guaranteeing your spot. We are going to need a few days  to readjust how we will service clients following Government guidelines.

We are also going to need certain days/weeks or even an entire month to reach out and book clients who have given deposits as first priority once we return.

BOOKED APPOINTMENTS WITH AMANDA:

Appointments booked with Amanda are also pending. We are waiting on further information on the safest way to return. If you have an appointment booked in June with Amanda. please wait to be contacted by us when we are ready to begin services.

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**Update: May 5th 2020

Because of the closure since end of March until potentially June 1st or later, we are changing how the booking will work. As of now, a large volume of appointments booked with Alexandra have fallen behind and is now difficult to determine priority for return.

We have decided to no longer accept any appointments with Alexandra for the time being. We are going to reach out to clients who have given an online/in person deposit for an appointment that was not able to be serviced due to Covid-19 closure. If you have an appointment booked for June or July with Alexandra, we are not guaranteeing the availability.

 

We felt the most fair way to slowly return will be to prioritize clients who have already given a deposit. Once we have reached out to those clients at whatever time this may be, then we will address the previous appointments for the rest. Please understand these circumstances were out of our control, and we await word from the Government to re-open and follow proper guidelines. If we receive questions that we do not have answers for concerning this, we will not respond. We are receiving information at the same time you are. 

We have limited the booking to 2 months in advance instead of 3 months for our other technicians. 

We suggest to hold out from pre-booking new appointments until end of May, or at least until we have an idea of when we will be able to return. 

Thank you so much and stay safe!

AB Team